RTWPB-I conducts SQ for Pamulinawen Hotel

RTWPB – I conducted Service Quality training for employees of Pamulinawen Hotel on May 4, 2018 in San Nicolas, Ilocos Norte.

 

The training aimed to enhance workforce knowledge and skills in providing “error-free” service to its clients. Topics include basic concepts and principles of service quality, approaches in creating “error-free” service, error recovery, communication, and teamwork.

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