Globalization comes with benefits and disadvantages. It forces companies to become more efficient and innovative. It also results in markets expansion and more value-adding employment. But to most Philippine enterprises, the disadvantages come faster and more abrupt. Fierce competitions, mergers, closures, displacement of workers, environmental problems are some of the heavy cost of globalization.

         In response to this challenge, the NWPC of the DOLE, in collaboration with the social partners, drew up the ISTIV Productivity Awareness Program (ISTIV-PAP). The program aims to enhance the competitiveness and productivity performance of small and medium enterprises (SMEs), which comprise ninety-nine percent (99%) of establishments nationwide, through the installation of the ISTIV productivity technology.

         The ISTIV-PAP is a flagship program of the NWPC in the area of productivity and a continuing contribution to the Medium Term National Action Agenda for Productivity.


What is ISTIV?

     The ISTIV-PAP is a values-driven human resource strategy for quality and productivity (Q&P) improvement that is rooted on the five ideal attributes of a productive individual. I stands for industrious, S for systematic, T for time-conscious, I for innovative, and V for strong value for work. These attributes are in one way or another found in many Q&P improvement programs.

ISTIV, however, is more than a program or a technique. It is a management concept that recognizes the value of human resource in bringing about the needed changes to improve quality of goods and services and the productivity of business enterprises. While Q&P programs and techniques focus on ways of doing things, ISTIV focuses on people.

   ISTIV aims to instill a culture of positive change in the behavior

of people in the organization. ISTIV is not only meant for workers, but for company owners and managers as well. It is based on the premise that everyone in the organization must share common values in order to attain higher productivity levels. Thus, the process of making the workers ISTIV requires that management must commit itself to create a work environment that allows for Q&P improvement to flourish. This means that before we can make workers ISTIV, company owners and managers must first be ISTIV themselves.



     The ISTIV-PAP is implemented nationwide by the NWPC and its Regional Tripartite Wages and Productivity Boards (RTWPBs) through the following integrated components:

·   The Media Plan mainly involves the production and dissemination of various information, communication, and promotional materials to create an idea-trend-wave through the media to promote the ISTIV-PAP to its stakeholders and the general public.

·   The Training and Consulting Program aims to provide technical assistance and firm level intervention to primary target beneficiaries of the project, which are SMEs.

Under this component, ISTIV Trainers and Facilitators undertake the installation of the ISTIV productivity technology in beneficiary-SMEs through the following training and consulting package:

- Executive Briefing on ISTIV-this session is conducted to discuss the benefits to be derived when a firm decides to participate in the program. Company owners and managers are encouraged to use the ISTIV productivity technology in improving Q&P performance. It also intends to assist top management and decision-makers in setting actual productivity improvement targets for their firms.

- ISTIV Integrated Productivity Course for Supervisors and Managers-a two-day skill-upgrading training-workshop that guides supervisors and managers in setting up their own ISTIV Improvement Programs based on the targets set by the company owners

- ISTIV Orientation Course for Workers-a one-day training that aims to provide non-supervisory and shop floor workers knowledge on how ISTIV can help improve individual and team productivity and identify areas for Q&P improvement.




·   Documentation of ISTIV best practices and success stories is made possible because of the Impact Evaluation component of the program. This is undertaken on a regular basis, through the ISTIV monitoring and evaluation mechanism, to determine the progress of Q&P improvement programs implementation in the beneficiary-firms.



     · From September 1998 to March 2006, the NWPC and RTWPBs were able to install the ISTIV technology in more than 1,675 SMEs nationwide in the manufacturing, service, export, and agribusiness sectors, benefiting more than 31,934 company owners, managers, supervisors, and workers.

September 1998-March 2006

ISTIV Appreciation Course
for Company Owners
and Managers

ISTIV Integrated Productivity Course for Supervisors and Managers

ISTIV Orientation
Course for Workers

No. of Firms

No. of Pax

No. of Firms

No. of Pax

No. of Firms

No. of Pax







     · During the First ISTIV National Convention in November 2001, selected ISTIV beneficiary-firms showcased their success stories and best practices to encourage other small and medium businesses to also develop and implement Q&P improvement projects or programs in their own companies.
     · In 2001, with the expansion of the program to cover the agribusiness sector, the consulting services component of ISTIV was developed. The ISTIV consulting program was successfully pilot-tested by ISTIV Facilitators in five agribusiness firms in Pangasinan, La Union, and Batangas.    


Who can avail of the ISTIV Training Program?

Criteria for Selecting Beneficiary-Firms
to the ISTIV Training Program

Small and Medium Enterprises
  ·   3 M to 100 M assets
  ·   10 to 199 employees/workers
  ·   Filipino-owned (priority beneficiaries)
  ·   With basic systems in place, e.g., hiring/selection of employees, production and        quality systems
  ·   Willingness to participate in the ISTIV Training Programs/implement ISTIV        Productivity Technology

     The primary target beneficiaries of this program are the SMEs in the country that are Filipino-owned. The following are expected from owners of companies who want to become ISTIV Beneficiary-Firms:

· Commitment to participate in the training courses and consulting engagement by allowing the involvement of managers and workers and ensuring the cascading of the program to all employees.

· Creation of a ISTIV Improvement Team composed of representatives from management and workers that will oversee/monitor the program implementation.

· Documentation of the results of program implementation in coordination with the concerned ISTIV Facilitators/Trainers.

· Assistance in the promotion of the ISTIV program to other beneficiary-firms through sharing of experiences, testimonials, endorsement, etc.

· Sustain the program implementation and aim for the ISTIV Best Practices awards.


How to avail ISTIV Training Program?

     Companies who are interested and meet the criteria for selection may apply with the NWPC or the RTWPB in their locality. They are required to fill up a Business Diagnosis Form to determine specific qualifying factors for the program. Based on the diagnosis, the  NWPC  or  RTWPB  ISTIV

Trainers confirm enrollment of the company in the program, after which schedules and arrangements for the conduct of the training courses are set.

     The ISTIV training courses and consulting assistance are given free of charge. However, beneficiary-firms are asked to cost-share in the expenses for the training handouts, venue, food, and other related expenses.


Updated: 19 May 2006   
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