with benefits and disadvantages. It forces companies to become
more efficient and innovative. It also results in markets expansion
and more value-adding employment. But to most Philippine enterprises,
the disadvantages come faster and more abrupt. Fierce competitions,
mergers, closures, displacement of workers, environmental problems
are some of the heavy cost of globalization.
response to this challenge, the NWPC of the DOLE, in collaboration
with the social partners, drew up the ISTIV Productivity Awareness
Program (ISTIV-PAP). The program aims to enhance the competitiveness
and productivity performance of small and medium enterprises
(SMEs), which comprise ninety-nine percent (99%) of establishments
nationwide, through the installation of the ISTIV productivity
The ISTIV-PAP is a flagship program of
the NWPC in the area of productivity and a continuing contribution
to the Medium Term National Action Agenda
What is ISTIV?
ISTIV-PAP is a values-driven human resource strategy for quality
and productivity (Q&P) improvement that is rooted on the
five ideal attributes of a productive individual. I stands for
industrious, S for systematic, T for time-conscious, I for innovative,
and V for strong value for work. These attributes are in one
way or another found in many Q&P improvement programs.
ISTIV, however, is more than a program or a technique.
It is a management concept that recognizes the value of human
resource in bringing about the needed changes to improve quality
of goods and services and the productivity of business enterprises.
While Q&P programs and techniques focus on ways of doing
things, ISTIV focuses on people.
ISTIV aims to instill
a culture of positive change in the behavior
of people in the organization.
ISTIV is not only meant for workers, but for company owners and
managers as well. It is based on the premise that everyone in
the organization must share common values in order to attain
higher productivity levels. Thus, the process of making the workers
ISTIV requires that management must commit itself to create a
work environment that allows for Q&P improvement to flourish.
This means that before we can make workers ISTIV, company owners
and managers must first be ISTIV themselves.
The ISTIV-PAP is implemented
nationwide by the NWPC and its Regional Tripartite Wages and
Productivity Boards (RTWPBs) through the following integrated
· The Media Plan mainly involves the production and dissemination
of various information, communication, and promotional materials
to create an idea-trend-wave through the media to promote the
ISTIV-PAP to its stakeholders and the general public.
· The Training
and Consulting Program aims to provide technical assistance
and firm level intervention to primary target beneficiaries of
the project, which are SMEs.
Under this component, ISTIV Trainers and Facilitators
undertake the installation of the ISTIV productivity technology
in beneficiary-SMEs through the following training and consulting
- Executive Briefing on ISTIV-this session is conducted to discuss the benefits
to be derived when a firm decides to participate in the program.
Company owners and managers are encouraged to use the ISTIV productivity
technology in improving Q&P performance. It also intends
to assist top management and decision-makers in setting actual
productivity improvement targets for their firms.
- ISTIV Integrated Productivity Course for Supervisors
and Managers-a two-day skill-upgrading training-workshop
that guides supervisors and managers in setting up their own
ISTIV Improvement Programs based on the targets set by the company
- ISTIV Orientation Course for Workers-a
one-day training that aims to provide non-supervisory and shop
floor workers knowledge on how ISTIV can help improve individual
and team productivity and identify areas for Q&P improvement.
· Documentation of ISTIV
best practices and success stories is made possible because
of the Impact Evaluation component of the program. This is undertaken
on a regular basis, through the ISTIV monitoring and evaluation
mechanism, to determine the progress of Q&P improvement programs
implementation in the beneficiary-firms.
September 1998 to March 2006, the NWPC and RTWPBs were able to
install the ISTIV technology in more than 1,675 SMEs nationwide
in the manufacturing, service, export, and agribusiness sectors,
benefiting more than 31,934 company owners, managers, supervisors,
TRAINING AND EDUCATION PLAN ACCOMPLISHMENT
September 1998-March 2006
for Company Owners
Productivity Course for Supervisors and Managers
Course for Workers
the First ISTIV National Convention in November 2001, selected
ISTIV beneficiary-firms showcased their success
stories and best practices to encourage other small and medium
businesses to also develop and implement Q&P improvement
projects or programs in their own companies.
· In 2001, with the expansion of the program
to cover the agribusiness sector, the consulting services component
of ISTIV was developed. The ISTIV consulting program was successfully
pilot-tested by ISTIV Facilitators in five
agribusiness firms in Pangasinan, La Union, and Batangas.
Who can avail of the ISTIV Training Program?
for Selecting Beneficiary-Firms
to the ISTIV Training Program
|Small and Medium Enterprises
· 3 M to 100 M assets
· 10 to 199 employees/workers
· Filipino-owned (priority beneficiaries)
· With basic systems in place, e.g., hiring/selection
of employees, production and quality
· Willingness to participate in the ISTIV
Training Programs/implement ISTIV Productivity
The primary target beneficiaries
of this program are the SMEs in the country that are Filipino-owned.
The following are expected from owners of companies who want
to become ISTIV Beneficiary-Firms:
· Commitment to participate in the training
courses and consulting engagement by allowing the involvement
of managers and workers and ensuring the cascading of the program
to all employees.
· Creation of a ISTIV Improvement Team
composed of representatives from management and workers that
will oversee/monitor the program implementation.
· Documentation of the results of program implementation
in coordination with the concerned ISTIV Facilitators/Trainers.
· Assistance in the promotion of the ISTIV program
to other beneficiary-firms through sharing of experiences, testimonials,
· Sustain the program implementation and aim for
the ISTIV Best Practices awards.
How to avail ISTIV Training Program?
Companies who are
interested and meet the criteria for selection may apply with
the NWPC or the RTWPB in their locality. They are required to
fill up a Business Diagnosis Form to determine specific qualifying factors for the program. Based
on the diagnosis, the NWPC or RTWPB ISTIV
Trainers confirm enrollment of the company in the
program, after which schedules and arrangements for the conduct
of the training courses are set.
The ISTIV training
courses and consulting assistance are given free of charge. However,
beneficiary-firms are asked to cost-share in the expenses for
the training handouts, venue, food, and other related expenses.